IT Whining

I have an intense dislike for my IT management at work. I won't talk about work much, but suffice it to say I'm making an exception. The current brainstorm is the IT Online Helpdesk. Thats great except these are the three most common problems I have with my computer:

• The network is down.
• The email server is down.
• My computer is down.

You will notice that in all of these situations, an online help desk is no help to me. (The help desk requires me to login with my username and password from email, so the two systems are probably linked). This is why I have the phone numbers of everyone in the IT department pinned to the wall of my cubicle.